Frequently Asked Questions
Everything you need to know about your AMUR experience.
What is the standard shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for personalized advice.
Do you offer international shipping?
Yes, AMUR ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Affirm.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.